Grow with deeper relationships and happier, more successful customers.
Drive Retention and Revenue
Identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.
Foster Brand Advocates
Build trust and credibility with timely responses, personalized interactions and seamless communication.
Increase Productivity
Handle inquiries efficiently with streamlined processes, enhanced team collaboration, and a unified view of the customer.
Expand as Your Business Grows
HubSpot has free tools to get started, then expand into more features as you need them.
What We Do
Here are the steps we take to build your customized customer service system.
Customer Service Software Configuration
Create, find, work, close, and analyze tickets with the right properties, processes, and workflows.
Data Import
Consolidate customer data spread across email, spreadsheets, or other technologies into a verified customer list.
Training
Quickly get onboarded and trained on how to effectively use HubSpot to create and manage support tickets.
SLAs and Dashboards
Use starter dashboards to begin analyzing and tracking your ticket pipeline.
3 Ways We Help You Launch Customer Service
Call in our special forces, and together, we will ensure a successful growth trajectory.
1. Guided
Onboarding
You do it with our guidance.
Expert guidance, feedback, advice, and recommendations to answer all of your questions, help you upskill quickly to bootstrap a CRM that is set up for growth.
2. Collaborative Onboarding
We do it together.
Working meetings, expert guidance, and as-needed supportive services. We pick up the pieces that you don’t have the time, skills, or resources to do.
3. Turnkey
Onboarding
We do it for you.
Full supportive services to set up your new CRM. You stay focused on the revenue line, and let us handle the time-sucking details.
*HubSpot purchased separately.
See how we’ve helped early-stage companies like yours achieve impressive funding and growth.
Listen to Rob Wilson, VP of Marketing at VivoSense, an early-stage digital health company, describe how Ascend Business Growth helped them achieve the next level of growth.
“She was integral to building both pieces of the client relationship management software and the website in HubSpot. Our company, about a year and a half ago, raised a $25 million series A round to finance the next stage of the company’s growth.”