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Deliver a High-Quality Customer Experience

Build your customer support system on HubSpot!

HubSpot Gold Partner

Customer Service

Customer Service

Grow with deeper relationships and happier, more successful customers.

Customer Service

Deliver a High-Quality Customer Experience

Drive Retention and Revenue

Identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.

Foster Brand Advocates

Build trust and credibility with timely responses, personalized interactions and seamless communication.

Increase Productivity

Handle inquiries efficiently with streamlined processes, enhanced team collaboration, and a unified view of the customer.

Expand as Your Business Grows

HubSpot has free tools to get started, then expand into more features as you need them.
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205,000+ customers in over 135 countries grow their businesses with HubSpot.

HubSpot has all of the tools startups need to create the foundation for scalable, strong revenue growth. Get an affordable, powerful tech stack and use our services to onboard quickly and correctly.

What We Do

Here are the steps we take to build your customized customer service system.

Customer Service Software Configuration

Customer Service Software Configuration

Create, find, work, close, and analyze tickets with the right properties, processes, and workflows.

Data Import

Data Import

Consolidate customer data spread across email, spreadsheets, or other technologies into a verified customer list.

Training

Training

Quickly get onboarded and trained on how to effectively use HubSpot to create and manage support tickets.

SLAs and Dashboards

SLAs and Dashboards

Use starter dashboards to begin analyzing and tracking your ticket pipeline. 
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3 Ways We Help You Launch Customer Service

Call in our special forces to ensure a successful growth trajectory.

1. Guided
Onboarding

You do it with our guidance.

Expert guidance, feedback, advice, and recommendations to answer all of your questions, help you upskill quickly to bootstrap a CRM that is set up for growth.

2. Collaborative Onboarding

We do it together.

Working meetings, expert guidance, and as-needed supportive services. We pick up the pieces that you don’t have the time, skills, or resources to do.

3. Turnkey
Onboarding

We do it for you.

Full supportive services to set up your new CRM. You stay focused on the revenue line, and let us handle the time-sucking details.

*HubSpot purchased separately.

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What Our Clients Are Saying

Listen to Rob Wilson, VP of Marketing at VivoSense, an early-stage digital health company, describe how Ascend Business Growth helped them achieve the next level of growth.

“She was integral to building both pieces of the client relationship management software and the website in HubSpot. Our company, about a year and a half ago, raised a $25 million series A round to finance the next stage of the company’s growth.”

Let's Build Your Growth Story Together

Your business deserves more than just solutions—it deserves results. Let’s work together to create a future of sustainable growth and success.

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